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Frequently Asked Questions

Planit offers services to over 5,000 vendors and is committed to being a long-term player in the events space

When it comes to payments, we use Paystack which means your payments details are safe and secure as well as our identity verifiable

We handpick vendors from our pool of over 5,000 vendors to cater to your needs. We also partner with external partners.

Also, when selecting vendors, we make sure that we have backup vendors who will deliver if a particular vendor disappoints at the last minute.

While we offer 100% refunds if vendors don't deliver, understand that your event going as planned is more important than the refund and we are dedicated towards ensuring you have a smooth event.

In some locations, yes. We can assign the account specialist to meet with you physically on request. Otherwise, you'll mostly be meeting the vendors after we've negotiated with them.

Absolutely! With pre-event activities such as food tasting and more, it is only wise that you meet with the vendors before events and after initial payments.

Yes, we have thousands of quality, willing vendors and can change to those who cater to your taste.

Yes, we allow part payments as long as 100% of the amount is paid at least 10 days before the event.

The reason why we insist on the full amount being provided before the event is to ensure smoothness in payment of vendors after the event as well as prevent post-event payment issues which are usually way too difficult to handle.

Payments are to be made to Planit to ensure service delivery, refunds and more.

To ensure that your service delivery is guaranteed, we will only assign vendors to you after part payment is made.

We charge a small, negligible fee from both the event host and vendor which will be agreed upon before any payment is made

Got more questions? Contact sales on +234 80 8307 4554

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